Last Updated: August 2026
We stand behind the quality of the mPocket WhatsApp Marketing Starter Pack. We offer a transparent, risk-free refund policy for all new customers.
1. 7-Day Money-Back Guarantee
If you are not satisfied with our onboarding support or the campaign dashboard, you are eligible for a full refund within 7 days of your initial purchase, provided you meet the eligibility criteria.
2. Eligibility Criteria
Refunds are not applicable if:
- You have successfully broadcasted more than 500 messages using our platform.
- Your WhatsApp Business API account was banned by Meta due to policy violations or spamming.
- The 7-day period has passed since the date of purchase.
3. How to Request a Refund
Please contact our support team at support@mpocket.in with your registered email and payment transaction ID. Approved refunds will be processed and credited back to your original payment method within 5-7 business days.